Gravel

FAQ Page

What is the difference between the Explorer (SLIM) and the Expeditioner (PLUS)?

We've found that there are two types of trips. Ones that you need to pack light and ones that you need more stuff, hence the Expeditioner. Check out this video to see the difference. 

 

For reference, the Explorer is 2.2x smaller than the Expeditioner.

Do you ship internationally? 

Yes! When you checkout, shipping with calculate based on where you live.

 How long will it take to get my order?

We use USPS First Class for domestic orders and DHL for international orders. Domestic orders will arrive in 

Do you offer refunds?

We only used premium materials and offer a lifetime warranty. We will repair or replace any bags that somehow don't hold up to do what the bag was designed to be used for. 

If you would like to return your bag, we offer a no-hassle return policy. Reach out to us at hello@workbygravel.com and we will take care of you.

What is your warranty like? 

Your bag comes with a lifetime warranty. We are so confident in our product's build that we have added a lifetime warranty - plain and simple. If the bag doesn't hold up for what it was designed for (toiletry carry) then let us know and we've got you covered.

Does the TSA bag come with the Expeditioner (PLUS)?

The TSA comes with the plus at no extra cost. It cannot be purchased separately...for now.

Is the TSA bag waterproof?

The short answer: NO, but it is very water resistant.

The long answer: It's nearly impossible to make something completely waterproof, where it could hold water inside without spilling. To do so you have to pretty much make a variation of a zip lock bag. Which we didn't want to do. We have however welded 3 or the 4 sides and added a waterproof zipper. When you fill this bag with water the main leaking points are on each side of the zipper, which have small leaks. That being said they are quite small and though water leaks, it actually holds shampoo quite well. Shampoo is thicker than water thus not making it's way through small cracks and holes as easily.

Will you offer other colors in the future?

Possibly. We want to add more colors but new colors can add a lot of stress on fulfillment accuracy & inventory management. We've chosen to stick with Black for now and you will be the first to know if we add any colors. If you have an idea, reach out to us at hello@workbygravel.com, we love to hear your input.